The Property Maintenance Division for the City of Richmond has received your complaint; however it appears that this request is a service that is handled by the Department of Public Works. We are closing this issue and for further information and processing, you may wish to contact them at (804)646-0999 and reference CRS#20020981681. Thank you.

Hello. Is this really an answer? Did you just say "Try somewhere else" and not forward this request to the correct department? Really? It is NOT my job to know if this maintenance is handled by the Property Maintenance Division or the Department of Public Works. THAT's your job. Please forward this request to the proper location.

Thanks for your report to Richmond Government online. This concern has been forwarded to the Department of Public Works for review, handling, scheduling and appropriate action. Your concern has been placed in the CRS system for the appointed department to begin the process. If you have any further questions, or want to check the status or updates for this concern please feel free to contact us at 804-646-7000 to speak with a Customer Service Representative please reference the CRS#20020981681 when inquiring about this concern. No updates for this concern will be keyed on this SeeClickfix site which is why the issue is being closed on this site. We appreciate your communication that helps us in “Building The Best Richmond” together.