This has NOT been repaired. Why is this being closed?!

Your concern has been received and forwarded to the Department of Public Works (CRS#20020975595) so that review, handling, inspection, scheduling and appropriate action can take place accordingly. Your concern has been placed in the CRS system for the appointed department to begin working on this concern. Updates or any other questions and concerns in reference to this request can be obtained by contacting our 311 customer service number at 646-7000 and referring to the CRS number when inquiring about the request. No updates for this concern will be keyed on this SeeClickfix site which is why the issue is being closed on this site. We appreciate your communication that helps us in “Building The Best Richmond” together.

In my experience, the officials who are charged with closing issues did not do so until the issue was resolved. It seems recently that has changed and I do not think I am the only one who disagrees with that change. Frankly, I feel a lot more confident something will be taken care of and won't slip through the cracks if it is shown as an outstanding request.

Your concern has been received and forwarded to the Department of Public Works (CRS#20020975595) so that review, handling, inspection, scheduling and appropriate action can take place accordingly. Your concern has been placed in the CRS system for the appointed department to begin working on this concern. The CRS system prevents all those issues that are keyed there from slipping through the cracks; this is the way you can follow up on your concerns. Updates or any other questions and concerns in reference to this request can be obtained by contacting our 311 customer service number at 646-7000 and referring to the CRS number when inquiring about the request. No updates for this concern will be keyed on this SeeClickfix site which is why the issue is being closed on this site. Closing the issue on this site does not close the issue that has been forwarded to DPW which is where this type of issue belongs. We appreciate your communication that helps us in “Building The Best Richmond” together.

The Department of Public Works is reporting that this service request ticket was completed 8/19/15.