This is getting worse with every storm. It's been more than a few months since I reported this with no updates on when is this going to be fixed. If this cause any damages to my house, I'll hold the city of Houston responsible.

Case Closed
Service Request is Invalid
1. Address failed to populate to eForm; therefore, case failed to interface.
2. Wrong Type. Replaced by 11928087-101001887893

Hello,
The address was picked up by your mobile app. How is it invalid? This is the city response after a year and half of no activity? This is an unacceptable and irresponsible answer.

Your request to Houston 311 has been accepted. Your service request ID is #174376.

Case Closed
Case Completed

Resolution :
56.No action required

Close Comments :
draining slowly/holding an acceptable small amount of water; adequate positive drainage.