Your service request has been assigned service request ID: #101001344361.

Case Closed. Case Resolved. Dear Constituent,. The Boston Public Works Construction Inspection Unit (CIU) Inspector contacted Comcast and requested the manhole be patched ASAP. The CIU has added the location to its data base that tracks unacceptable utility work. The CIU will monitor the progress of the work. Sincerely,. Mark Cardarelli. Supervisor of Utility Coordination and Compliance. Boston Public Works Department. 617-635-4951 Office. 617-438-8517 Cell. Sincerely. Mark Cardarelli. Supervisor of Utility Coordination and Compliance. Boston Public Works Department. 617-635-4951 Office.