Thank you for contacting the City of Huntsville. We have reassigned your service request to the Public Works Department and a representative will respond shortly.
Just spoke with our are area supervisor and he said this is Huntsville Utilities Gas Department doing work. I will forward this request over there, but for any inquiries please call them at 256-535-1200.
Thank you, but I spoke with the Huntsville Utilities gas crew and it was not them. It was some type of water issue, and there was a backhoe there a week to 10 days or ago.
Huntsville Utilities has received your service request and it will be reviewed by a crew for repair or replacement. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.
Thank You!
Your Huntsville Connect Customer Service Team - Huntsville Utilities
This has been checked by a supervisor at Huntsville Utilities Gas Department who is installing gas lines in Hampton Cove. He said the Huntsville City Sewer Department is responsible for this. The Water Department did not dig this. Hope this helps.
We have called the sewer department and they are checking to make sure it is theirs first before we reassign again to another department. They should be able to let us know shortly. Thank you for your patience!
14 Comments
City of Huntsville (Verified Official)
Huntsville Connect Customer Service (Registered User)
Thank you for contacting the City of Huntsville. We have reassigned your service request to the Public Works Department and a representative will respond shortly.
Sincerely,
Huntsville Connect Customer Service Team
Huntsville Connect Customer Service (Registered User)
Acknowledged Huntsville Public Works (Verified Official)
The City of Huntsville has issued a work order for your request. Thank you for making us aware!
Sincerely,
PWS
Lisa at Hampton Cove Owners Association (Registered User)
Huntsville Public Works (Verified Official)
Just spoke with our are area supervisor and he said this is Huntsville Utilities Gas Department doing work. I will forward this request over there, but for any inquiries please call them at 256-535-1200.
Thanks,
PWS
Huntsville Public Works (Verified Official)
Lisa at Hampton Cove Owners Association (Registered User)
Huntsville Utilities Street Lights (Verified Official)
Huntsville Utilities has received your service request and it will be reviewed by a crew for repair or replacement. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.
Thank You!
Your Huntsville Connect Customer Service Team - Huntsville Utilities
Closed Huntsville Utilities Street Lights (Verified Official)
Lisa at Hampton Cove Owners Association (Registered User)
Huntsville Public Works (Verified Official)
We have called the sewer department and they are checking to make sure it is theirs first before we reassign again to another department. They should be able to let us know shortly. Thank you for your patience!
PWS
Lisa at Hampton Cove Owners Association (Registered User)
Huntsville Public Works (Verified Official)
Spoke with Lisa ( 3/25/15) and referred her to Huntsville Utilities for the water leak.
Thanks,
Public Works