Description

There is ice covering the sidewalk on the south side of the street. Three mornings in a row I have watched folks do conga lines clinging to the wall and our folks in uniform slipping and almost falling (military issue shoes are not practical for ice). I've filed two complaints for snow/ice removal; nothing has been done. After calling 311, I was told it needed to be a "Sanitation Enforcement" complaint -- not that that is clear. Either way, it is incredibly shameful that I have had to file multiple complaints and DC staff didn't either reach out to me to ask questions or take some initiative to identify the issue, which is plain as day to anyone in the area. Even putting descriptions on the 311 app would help folks identify issues correctly... But that is another matter.