telling library is useless complete waste of breath

The City of Oakland Public Works Department has received this issue. It is registered as service request # 555966. Please check back for status updates or contact us directly at (510) 615-5566.

Dear Mr. Waters,

Thank you for contacting the Department of Public Works regarding this matter. However, additional information is needed before your request can be processed. Are the lights you are reporting inside or outside the library? Is the problem that the lights are set to automatically turn on at a time when they are probably not needed? Have you contacted the library employees about this matter? Your assistance in this matter is greatly appreciated.

Thank you.

I dont know if ligts are on automatic all i know is outside lights are blaring away in daytime midday.I told librarian about this mnths ago and was sloughed off by being told thay cant do anything take it to the city. I did and then lights after a couple days turned off.Fine.
NOw suddenly they are back on the other day
Always crying $$$ shortfall and god knows how many kilowatts being totally wasted!!!

City of Oakland Public Works Department addressed this issue on 01/15/2015, service request # 555966.

Thanks for fixing this issue!