Description

State of CT DSS phone line is always busy. 1-855-626-6632 has been busy for 2 days straight, with a recording that says "your wait time is more than 60 minutes" no matter how early you call or how long you stay on hold. This should be checked by someone at the state or city level, since phone records paid by the state should be public. I have had this problem almost every time I have called. I am trying to report a change so my kids don't lose insurance for a letter I received that was mailed to me before Thanksgiving(over a holiday weekend) with a 10 day window to call.