Reply to issues has old comments included, causing confusion Archived

2720 Martin Luther King Jr Ave Se Washington, District of Columbia Show on Map Hide Map
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Issue ID:

1370889

Submitted To:

DC 311

Category:

Online 311 Application Issues

Viewed:

337 times

Neighborhood:

Anacostia

Reported:

on

Service Request ID:

14-00317319

Description

The issue is that the comment from the city staff includes the description from the original report. So for example:

https://www.seeclickfix.com/issues/1369799-parking-meter-repair

When this was closed it got extra junk in there. The message from 311 seems to be "No Action Taken" however what actually shows up to us is:

Comments update: 14-00316384-Parking Meter Repair
1300 C Street Southwest, Washington, DC 20228, USA
This issue has an image. You can view it here http://seeclickfix.com/issues/1369799 . I parked here for 1 hour starting at 10:30 AM - 11:30 AM - for No Action Taken
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See how confusing that is? Can you fix that?


2 Comments

  • Acknowledged DC 311 (Registered User)

  • Closed DC 311 (Registered User)

Comments are closed for archived issues.