street is very dark and dangerous, this lamp that burned for more than four months was reported for national grid and nothing was done

I have reported this light outage to National Grid 10-16-14 at 7 pm.

National Grid responded as follows:
The work order number for your request is:18188428. Please allow 7-10 business days for repair pending outages and weather conditions.

This issue has been resolved.

this problem has not been solved, the light still burns

why is work order was closed, the street is completely dark today 11/11/2014

Issue has been resolved.

Sorry, I didn't see the comment above. I wil notify National Grid again.

Issue was again reported to National Grid. Please allow 7-10 business days for this to be fixed.

tanks now ligths fix ..........

Great, thank you.