Thank you for reporting the running water issue to the Detroit Water and Sewerage Department. However, the property address you provided is not in our system. Please send DWSD the correct address or further details by adding a Comment to your issue. PLEASE RESPOND WITHIN 48 HOURS. Thank you again.

DWSD have checked our system for this location and it has already been investigated. It is on file for field crew to locate valve and turn water off.

Thanks for your fast response. What's a reasonable timeframe to expect the water to be turned off?

The Foreman of that district/address said that he will assign that location for 7/16/2014 it may take some time for that valve to be located, DWSD have been to that location a few times. Have a great day!

Really appreciate your responsiveness. Any word on when other city departments will start using SeeClickFix as the 311 system?

Thank you for reporting the running water issue to DWSD. The issue has been resolved and this service request has been closed. We appreciate your assistance with getting this matter addressed!

Thanks for fixing this issue!