Thank you for using St Paul Connect. We would like to address your concern in a timely manner. Unfortunately, when "post to neighbors" or "post to community" is used, we are not notified. In the future, please select a proper category under City of St Paul so your concern can get addressed. Thank you.
If this is still a concern, please open a new service request. Thank you.
I posted this issue, 1116945, through the Android app on my Smartphone. This was the first time I used the app.
Under the Category of City of St. Paul, I chose Pothole.
Community is also listed under Category as a default. You may also select Post to Neighbors under Community, but Community is listed, either way. No option to do anything else for categorizing.
The app may need to be updated or fixed. This may be a bug? There were no instructions or guidance for posting.
At the time I posted, there were indications that many entities were notified of the issue by email. Is there someone watching for open issues?
This issue remains. These potholes are still as they were; a nuisance each day to drive over.
Sent to St Paul Public Works file # 14 310830. Note: If not posted under the City of St Paul and the correct category we are not automatically notified. This is for calls for Service from the City of St Paul and we monitor this area. Thank you.
9 Comments
Sue (Registered User)
Sue (Registered User)
Sue (Registered User)
Closed DSI Admin 3 (Registered User)
Thank you for using St Paul Connect. We would like to address your concern in a timely manner. Unfortunately, when "post to neighbors" or "post to community" is used, we are not notified. In the future, please select a proper category under City of St Paul so your concern can get addressed. Thank you.
If this is still a concern, please open a new service request. Thank you.
Reopened Sue (Registered User)
I posted this issue, 1116945, through the Android app on my Smartphone. This was the first time I used the app.
Under the Category of City of St. Paul, I chose Pothole.
Community is also listed under Category as a default. You may also select Post to Neighbors under Community, but Community is listed, either way. No option to do anything else for categorizing.
The app may need to be updated or fixed. This may be a bug? There were no instructions or guidance for posting.
At the time I posted, there were indications that many entities were notified of the issue by email. Is there someone watching for open issues?
This issue remains. These potholes are still as they were; a nuisance each day to drive over.
Thank you.
Acknowledged DSI Admin 1 (Registered User)
Sue (Registered User)
DSI Admin 3 (Registered User)
Closed DSI Admin 1 (Registered User)