About Us

What We Do

SeeClickFix encourages residents to become citizens by participating in taking care of and improving their neighborhoods. We allow anyone to:

See - see a non-emergency issue in your neighborhood Click - open a ticket describing the issue and what can be done to resolve it Fix - publicly report the issue to everyone for resolution

We're working on more features for the future. Some ideas we have include better collaboration on ticket updating, SeeClickFix local for citizens to band together, and local government features. If you have ideas for how we can improve the website, please contact us.

Why We Do It

Imagine a world where every citizen feels empowered and part of their neighborhood. Imagine if everyone trusted and felt taken care of by their local government. We know there are already a lot of involved citizens and hard-working local authorities and service people. We seek to use the power of the internet to bring them closer together and reach even more people.

The founders of SeeClickFix live in New Haven, Connecticut, USA, Planet Earth. We love our home (in fact one of our founders is well known for designing and and selling a local-pride T-shirt) and at the same time we know that any community can be improved. The most avid users of SeeClickFix will be those that love their home.

A few local governments have enough sophistication to run functional websites or 311 hot lines. Most do not have the resources to do much more than brochure-ware. Our site is a place for citizens from anywhere to give their local government a website that tracks local issues. No set-up time. No hiring consultants to study the issue. Just SeeClickFix.

We believe in the power of technology to promote:

• Transparency - governments and most organizations work best when they conduct their business in plain view. We'll do our best to do the same.
• Collaboration - Three brains are better than one. And millions of brains are better than three. Our goal is to give everyone else the tools to accomplish what we never could ourselves. Open source software and wikis are good models for us.
• Scale - We could have created a site that focused on our home town. Using the internet and all the tools others have created, we want to reach as many people as possible around the globe. Massive scale, please.
• Efficiency - Although paper has its place, there is a lot more room for the web and the mobile phone. Rather than re-invent the wheel, our site is built on open source software and Google maps.

Who We Are

• Jeff Blasius - although you might know him for his sys admin talents keeping Yale's high performance computing clusters humming, he can whip up a web app or a home improvement in no time flat.

• Kam Lasater - self described software engineer baby dragon, we think he is actually a grown-up fire-breathing flying-coding master. Kam is a software developer by day and tri-athlete by morning.

• Ben Berkowitz - local t-shirt king, graphic designer and free-lance web designer, he can also manage your construction project while spinning records. As a fourth generation New Havenite, Ben knows almost everyone and quotes the comments on New Haven Independent for fun.

• Miles Lasater - aside from being Kam's brother, he is known for hanging around with fellow entrepreneurs and dancing more than is appropriate. Miles enjoys long walks on the elliptical and was recently spotted at his own wedding.

And we give a shout out to FixMyStreet as our proto-mythical inspiration and The Group With No Name for a shared sense of mission.

More Details

We're doing this in our spare time to help save the world so please go easy on us. This whole thing started in October and we only started working in earnest the last week of November. We have day jobs and haven't even figured out how/if we want to incorporate. You're still allowed to donate money to support our modest costs.

BTW, although we wish we started Google, we didn't. All the map functionality is built on top of Google Maps. That's not our stuff and we're using it with permission. Thanks!